Popular Articles
How do I update my personal details like passport information or contact details?
You can edit your personal details by navigating to the My Profile section in your account settings. Fields you can update include: First Name / Last Name Email and Phone Number Gender and Date of Birth Passport Number National ID Keeping this ...
What should I do if I don't recognize an active login session on my account?
You can view all your active login sessions by visiting the Security Settings in your profile. If you notice any unfamiliar sessions, click on it and select Remove to end the session immediately.
How do I reset my login password?
To reset your password: Click on your Profile icon (top-right corner). Go to the Security tab. Follow the prompts to enter your current password and create a new one. Click Change Password to confirm the update.
Expense Management
What are the common reasons for an expense claim being flagged as a policy violation? Expense claims are automatically checked against configured company policies. They can be flagged if an expense item violates a rule, such as exceeding a spending ...
How can I top up the company wallet?
To add funds, go to the Wallet section in the Admin Dashboard. You’ll see the current Bookings Wallet balance. Click “+ Add Money,” enter the amount in AED, and select “Pay Now” to complete the transaction. This wallet is used for travel bookings and ...