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E-Sim
E-Sim
Recent Articles
Can I access all apps and websites with my eSIM mobile data?
With our eSIM, you can access many apps and websites as long as there are no restrictions from the app or website you wish to use. Some apps or websites that restrict access due to: ● Proxy settings ● Security protocols ● Location/service provider ...How many eSIMs can I install?
eSIM compatible devices allow you to install multiple eSIMs, but depending on the device model the number of eSIMs you can have active at the same time may vary. Dual Active Dual SIM standby phones allow for multiple eSIMs to be installed at any ...How do I change my eSIM label?
Most phones will allow you to store multiple eSIM profiles and switch between them as needed. During eSIM installation, your device will automatically label your new eSIM. Afterward, you can go to your device settings and change it. We recommend ...Can I use 5G with my eSIM?
Several of our eSIMs support up to 5G cellular or mobile networks. However, this may vary depending on your device and which networks are supported with 5G. 5G networks are only available in supported countries and regions.Can I re-install an eSIM?
Most eSIMs cannot be reinstalled, which means that if you remove your eSIM you may encounter an error when trying to download it again. We recommend temporarily disabling the eSIM when you are not using it to save on data usage. However, once ...
Popular Articles
How do I update my personal details like passport information or contact details?
You can edit your personal details by navigating to the My Profile section in your account settings. Fields you can update include: First Name / Last Name Email and Phone Number Gender and Date of Birth Passport Number National ID Keeping this ...What should I do if I don't recognize an active login session on my account?
You can view all your active login sessions by visiting the Security Settings in your profile. If you notice any unfamiliar sessions, click on it and select Remove to end the session immediately.How do I reset my login password?
To reset your password: Click on your Profile icon (top-right corner). Go to the Security tab. Follow the prompts to enter your current password and create a new one. Click Change Password to confirm the update.Expense Management
What are the common reasons for an expense claim being flagged as a policy violation? Expense claims are automatically checked against configured company policies. They can be flagged if an expense item violates a rule, such as exceeding a spending ...I just signed up but haven't received the verification email to set my password. What should I do?
First, check your spam or junk folder in case the email was filtered there. If it’s not there, please confirm that the email address entered during signup is correct. If you're still unable to locate the verification email, contact our support team ...