Can I receive my money back if I am not satisfied with the service?

Can I receive my money back if I am not satisfied with the service?

Once you've installed and activated the eSIM then we cannot issue a refund as the eSIM is installed and usable. If you are experiencing issues getting Mobile data/internet connection it may be due to configuration settings. Please ensure that you have set Data Roaming to ON for the eSIM and try to access the internet again. If you still experience issues, please reach out to customer support.

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