What happens when a traveller is denied boarding?

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• What happens when a traveller is denied check-in by the airline?

  If a traveller is denied check-in, it is treated as a No-show. All airline terms and conditions apply, and any refund or change will depend on airline approval.

• What happens if a traveller arrives late at the airport or check-in counter?

  If a traveller arrives late and misses the check-in or boarding time, the airline typically marks the booking as a No-show. In such cases, the traveller may request a cancellation or amendment, but any changes will be subject to airline approval and ...

• What is considered a No-show?

  A No-show refers to a passenger who fails to check in or board their flight on time without prior cancellation. Key points to note: The ticket is generally forfeited, and the fare is lost. Airlines may cancel onward or return segments of the same ...

• What happens if I travel on the first leg of my ticket but miss the second leg?

  If you miss the second leg of your journey, it is considered a No-show for that segment. Such cases are evaluated individually based on the airline’s policies. In most cases, the missed segment becomes non-refundable, and the airline may restrict or ...

• What happens in case of a last-minute cancellation or amendment?

  Requests made within the no-show period—typically just before the scheduled departure—are usually treated as No-shows by the airline. This timeframe varies by airline, and in such cases, the ticket often becomes non-refundable, subject to the ...