Why do I need to provide my personal information?
Your Personal
Data is collected by TRAVELWINGS as well as our partner to optimise the
efficient functioning of the Services and also to comply with relevant laws and
regulations about user identification. Your Personal Data is collected by TRAVELWINGS
in accordance with the Regulation (EU) 2016/679 of the European Parliament and
of the Council of 27 April 2016 on the protection of natural persons with
regard to the processing of Personal Data and on the free movement of such data
(GDPR). In particular, the security and the confidentiality of your Personal
Data will always be protected in compliance with the GDPR, even if you are not
a national of a Member State of the European Union.
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What information do I need to provide to have an eSIM activated?
At TRAVELWINGS, we only need to know your First name, Last name and email address in order to be able to deliver to you your order summary, payment details, and reach you in case a follow up is required. Our partner telecom operators from around the ...
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Where can I find my eSIM’s ICCID number?
When you reach out to our support channels and need assistance with your eSIM, our support team will ask you to provide the ICCID Number of the concerned eSIM which was sent to you in your order via email. The ICCID Number stands for Integrated ...
Are eSIMs safe?
Short answer: yes, eSIMs are safe. eSIMs perform the same function as removable SIMs but thanks to their embedded nature, they can’t be removed from a device. Therefore, eSIM, with all the information it holds, cannot be stolen without stealing the ...
What is an eSIM?
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