How can I top up the company wallet?

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• What payment methods are supported for travel bookings?

  Travel bookings can only be made using card payments. This includes corporate, virtual, or authorized personal cards, as defined by your company’s travel policy

• What is the significance of "Average Approval Time" and "Out-of-Policy %" on the Admin Dashboard?

  These are key Summary Metrics displayed on the Admin Dashboard: Average Approval Time measures how quickly requests are reviewed and approved, reflecting the efficiency of your approval workflow. Out-of-Policy % indicates the percentage of bookings ...

• Why is my flight booking flagged as "Out of policy"?

  The platform automatically validates all flight bookings against your company’s defined travel policies. A booking may be flagged as “out of policy” if it: Exceeds the allowed booking amount Is made within a restricted timeframe (e.g., less than 7 ...

• My account has been activated! What should be my first step as an administrator?

  Your very first step should be to set up your Organization Profile. This crucial initial setup involves defining your company's offices and creating teams within those offices. This foundational structure is essential for applying travel and expense ...

• Now that my admin account is active, how do I start adding my employees?

  Once your admin account is active and your organization structure is in place, you can begin adding employees via the Users section on the left-hand panel of your Admin Dashboard. Navigate to Users under the Admin Dashboard. Click on the + Add User ...