What payment methods are supported for travel bookings?

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• How can I top up the company wallet?

  To add funds, go to the Wallet section in the Admin Dashboard. You’ll see the current Bookings Wallet balance. Click “+ Add Money,” enter the amount in AED, and select “Pay Now” to complete the transaction. This wallet is used for travel bookings and ...

• How do I ensure there are funds for employee travel bookings or expense reimbursements?

  You can manage your company's central payment account in the "Wallet Management" section, accessible from the Admin Dashboard. Here, you can view the current balance and add money to the wallet, which is used for travel bookings and can be recharged.

• Why is my flight booking flagged as "Out of policy"?

  The platform automatically validates all flight bookings against your company’s defined travel policies. A booking may be flagged as “out of policy” if it: Exceeds the allowed booking amount Is made within a restricted timeframe (e.g., less than 7 ...

• My account has been activated! What should be my first step as an administrator?

  Your very first step should be to set up your Organization Profile. This crucial initial setup involves defining your company's offices and creating teams within those offices. This foundational structure is essential for applying travel and expense ...

• What happens if I book a flight that requires Travel Head approval?

  When a booking meets the criteria for approval (such as policy violations), it is routed to the assigned Travel Head for review. The approver will receive: A notification of the pending booking Full booking details Highlighted policy violations, if ...