6.4. Lost Passport, Documents, or Belongings

6.4. Lost Passport, Documents, or Belongings

Losing important items can be stressful, but knowing the steps can help.

  • Lost Passport/Visa:

    1. Report to Local Police: Immediately report the loss to the nearest police station to obtain a police report.

    2. Contact Your Embassy/Consulate: Reach out to your country's embassy or consulate in Saudi Arabia (usually in Riyadh, Jeddah, or Dammam) to apply for an emergency travel document or new passport.

    3. Inform Travelwings: Notify our support team. We can provide copies of your visa, flight, and hotel bookings to assist your embassy.

  • Lost Belongings:

    1. At Hotel: Report to hotel reception immediately.

    2. At Airport: Contact airline lost & found or airport lost property.

    3. In Haram: Approach mosque security personnel.

    4. On Transport: Contact the specific transport provider (taxi company, bus company).

    5. Inform Travelwings: We can advise on procedures and assist with communication where possible.

  • Prevention: Always keep copies of your passport and visa (physical and digital) separate from the originals. Only carry essentials when visiting crowded areas.

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