6.5. Medical Emergencies & On-Ground Support 🚑
Your health and safety are paramount.
Immediate Action:
Dial 997: For direct ambulance services in Saudi Arabia.
Inform Hotel Staff: They can assist with contacting medical help or directing you to the nearest clinic/hospital.
Contact Travelwings Hotline: Inform us of your situation. We can help with communication, guide you on local medical facilities, and inform your family.
Medical Facilities: Saudi Arabia has modern medical facilities, including hospitals and clinics, especially in Makkah and Madinah.
Travel Insurance: Your travel insurance policy is crucial for medical emergencies. Keep your policy number and emergency contact details easily accessible. Understand your coverage for medical expenses, evacuation, and repatriation.
Medications: Always carry necessary personal medications with you, along with copies of your prescriptions, especially for controlled substances.
Related Articles
6.1. How to Reach Travelwings Customer Support 📞
24/7 Umrah Hotline: For urgent matters while you are in Saudi Arabia, please call our dedicated 24/7 Umrah support number 971-45635805. This number is monitored constantly to provide immediate assistance. Email Support: For non-urgent queries, ...
6.3. Flight Delays, Missed Connections & Travel Disruptions
Travel disruptions can happen. Here's how to manage them with Travelwings' support. Before Departure: Flight Status: Check your flight status regularly before heading to the airport. Early Arrival: Arrive at the airport well in advance, especially ...
1.4. Why Choose Travelwings for Your Umrah? ✈️🧡
Booking your Umrah with Travelwings means choosing a seamless, well-organized, and spiritually enriching experience. We understand the sanctity of this journey, and our services are designed to cater to your every need, letting you focus on your ...
6.2. Modifying or Cancelling Your Booking
Life can be unpredictable. Here's what to do if you need to change or cancel your Umrah booking. Modification Policy: Details on how to change dates, passenger names, or other booking elements. Explain any associated fees or conditions. Cancellation ...
6.6. Addressing Language Barriers
While Arabic is the official language, and English is widely understood in major tourist and religious areas, you might encounter situations with language differences. Basic Arabic Phrases: Learning a few basic Arabic greetings and polite phrases can ...