Travel disruptions can happen. Here's how to manage them with Travelwings' support.
Before Departure:
Flight Status: Check your flight status regularly before heading to the airport.
Early Arrival: Arrive at the airport well in advance, especially for international flights.
During Layover/Transit:
Missed Connection: If you miss a connecting flight due to a delay, immediately contact your airline's ground staff at the airport. Then, inform Travelwings.
What to Do:
Airline First: Your airline is primarily responsible for re-routing or re-booking due to delays or cancellations. Follow their instructions.
Contact Travelwings: Inform our support team immediately (via hotline) about any significant flight changes. We can help coordinate with your hotel and ground transfers in Saudi Arabia.
Travel Insurance: Your travel insurance might cover expenses incurred due to delays (e.g., unexpected accommodation). Keep all receipts.
Travelwings Assistance: We will assist you by liaising with ground service providers in Saudi Arabia to adjust your transfers and hotel check-in/check-out as needed due to flight changes.