How can we obtain waivers for cancellation or amendment fees?

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• Can the agency provide waivers without airline approval?

  No. The agency cannot issue waivers for cancellation or amendment fees without explicit authorization from the airline.

• Are waivers possible based on health issues or medical documents?

  In exceptional cases, airlines may consider waivers based on valid medical documentation. Approval is fully at the airline’s discretion and may result in a full refund, partial refund, or tax-only refund, depending on the case.

• Who is eligible to request a medical waiver?

  Medical waivers can typically be requested for the affected passenger or their immediate family members. Final approval rests solely with the airline.

• Are cancellation, amendment, or no-show fees mandatory?

  Yes. If the airline specifies these charges, they are mandatory and must be paid at the time of initiating the cancellation or change. Waivers are not applicable unless approved by the airline.

• How are cancellation, amendment, or no-show fees determined?

  These charges are defined entirely by the airline’s terms and fare rules. Fees may vary based on the timing of the request and the type of fare purchased.