How do I refine my flight search results?

• Related Articles

• Where can I see the baggage allowance for a selected flight?

  After selecting a flight from the search results, click on View Details. The baggage allowance and fare rules are usually listed within the flight summary or under the Fare Breakdown section.

• Why is my flight booking flagged as "Out of policy"?

  The platform automatically validates all flight bookings against your company’s defined travel policies. A booking may be flagged as “out of policy” if it: Exceeds the allowed booking amount Is made within a restricted timeframe (e.g., less than 7 ...

• What happens if I book a flight that requires Travel Head approval?

  When a booking meets the criteria for approval (such as policy violations), it is routed to the assigned Travel Head for review. The approver will receive: A notification of the pending booking Full booking details Highlighted policy violations, if ...

• Can the agency provide waivers without airline approval?

  No. The agency cannot issue waivers for cancellation or amendment fees without explicit authorization from the airline.

• Can I approve an expense or travel request that has a policy violation?

  Yes, in some cases, policies might allow approvers to approve requests even with violations, potentially requiring justification from the approver. The platform clearly highlights any policy violations associated with the request, providing specific ...