What should I do if I don't recognize an active login session on my account?
What should I do if I don't recognize an active login session on my account?
You can view all your active login sessions by visiting the Security Settings in your profile.
If you notice any unfamiliar sessions, click on it and select Remove to end the session immediately.
You can edit your personal details by navigating to the My Profile section in your account settings. Fields you can update include: First Name / Last Name Email and Phone Number Gender and Date of Birth Passport Number National ID Keeping this ...
To reset your password: Click on your Profile icon (top-right corner). Go to the Security tab. Follow the prompts to enter your current password and create a new one. Click Change Password to confirm the update.
After you set your password, your account details enter a verification process. Our backend team reviews the information you provided during signup. You will also receive an email confirming that your account is under review.
Once your admin account is active and your organization structure is in place, you can begin adding employees via the Users section on the left-hand panel of your Admin Dashboard. Navigate to Users under the Admin Dashboard. Click on the + Add User ...
As per current policy, refunds are not credited directly to bank accounts. All refunds are transferred to your wallet account, which can be used for future bookings.