You can edit your personal details by navigating to the My Profile section in your account settings. Fields you can update include: First Name / Last Name Email and Phone Number Gender and Date of Birth Passport Number National ID Keeping this ...
You can view all your active login sessions by visiting the Security Settings in your profile. If you notice any unfamiliar sessions, click on it and select Remove to end the session immediately.
After you set your password, your account details enter a verification process. Our backend team reviews the information you provided during signup. You will also receive an email confirming that your account is under review.
As per current policy, refunds are not credited directly to bank accounts. All refunds are transferred to your wallet account, which can be used for future bookings.
Once the verification is complete and your account is activated, you will receive a specific account activation email confirming that your onboarding is complete. This usually happens within 24 hours of your signup.