As an approver, how do I know if a new request is pending for my review?

• Related Articles

• Can I approve an expense or travel request that has a policy violation?

  Yes, in some cases, policies might allow approvers to approve requests even with violations, potentially requiring justification from the approver. The platform clearly highlights any policy violations associated with the request, providing specific ...

• What information should I provide when rejecting a request?

  When rejecting a request, the requester is notified automatically. It’s generally required that you provide a brief reason for the rejection to ensure transparency and help the requester understand the decision.

• What happens if I book a flight that requires Travel Head approval?

  When a booking meets the criteria for approval (such as policy violations), it is routed to the assigned Travel Head for review. The approver will receive: A notification of the pending booking Full booking details Highlighted policy violations, if ...

• What is the significance of "Average Approval Time" and "Out-of-Policy %" on the Admin Dashboard?

  These are key Summary Metrics displayed on the Admin Dashboard: Average Approval Time measures how quickly requests are reviewed and approved, reflecting the efficiency of your approval workflow. Out-of-Policy % indicates the percentage of bookings ...

• Expense Management

  What are the common reasons for an expense claim being flagged as a policy violation? Expense claims are automatically checked against configured company policies. They can be flagged if an expense item violates a rule, such as exceeding a spending ...